Free Shipping = U.S. Over $60, Canada $100, World $150
Please allow up to 24 hours for processing. You will receive an email confirmation after your order is placed, followed by a tracking number after the order has been shipped.

USA (USPS)

First Class- Approx. 2-5 Business Days

Priority Mail- Approx. 1-3 Business Days

WORLD (UPS/DHL)

CANADA / EUROPE International Standard- Approx. 4-8 Business Days

ALL OTHER International Standard- Approx. 8-14 Business Days

*Approx times vary by destination, weather and current events.

*Orders ship from our warehouse in Texas or NC, USA- every weekday Mon-Fri.

EASY RETURNS & EXCHANGES

Love your fit or swap for free! We offer hassle-free Returns, FREE Size Exchanges or Store Credit on unworn, tags attached full-priced swimwear within 14 days of delivery (U.S. orders only).

✔WE NOW OFFER FULL REFUNDS WITHIN 14 DAYS OF DELIVERY - A $6.99 RETURN FEE.
✔FREE EXCHANGE FOR A DIFFERENT SIZE
✔FREE STORE CREDIT FOR ANOTHER STYLE

EXCLUDED ITEMS products purchased with a 'Sale' tag are not refundable. Route insurance and shipping fees are final.

NEED CUSTOM SIZING/STYLING HELP?
Email us at info@wavebabeswim.com - we want to make sure you find a fit you love!

INTERNATIONAL

International sales are final.  We will replace defective or damaged items.  If you are having issues with your order, please send us an email at info@wavebabeswim.com

We've made exchanges faster and easier than ever!

Qualifying Items:

New styles that are unworn and in perfect condition (no deodorant, makeup stains, pet hair, smells, etc) with tags AND liner still attached, may be returned.

• Access the Exchange/Store Credit/Returns portal.
• Frequently Asked: Order numbers (5 digits) are only listed on your email confirmation.
• From this portal, select multiple items in your order together for a round of new sizes, store credit- or both. After making your selections, print out the postage label and attach to your return package. (There should only be one shipping label for your entire return).
• Next, drop off the package your local USPS. Once the Postal Service marks your package's status 'In Transit', we will ship your new size within 24 hours, or for store credit, you will receive instant credit via the email address associate with the order.

Promo codes used on your original order are not applicable to be used again on a new order unless it's still valid. A second round of size exchanges requires a fee for a new shipping label.

If you need more help with an exchange, please email us at info@wavebabeswim.com

International Duties & Taxes
Please note that all international packages may be subject to duties and taxes, which are not included in the price at checkout. Wave Babe cannot reimburse customs in any capacity and is not liable for reimbursing or refunding customs. These fees are charged by the country of import and our company has no control over any customs or duties fees associated with your order. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more info or use  simpleduty.com/import-calculator. We do not personally have the ability to estimate taxes and duties before delivery. Canadian customers can use this link to estimate Duty & Taxes.

A Duty is a tariff payable on imported goods. Your ship-to country collects duty and taxes on imported goods on behalf of the Government. The rates of duty are established by the Department of Finance and can vary significantly from one product to another and one country to another. There may be additional fees upon delivery beyond taxes and duties. 

There is a one-hour window after an order is placed for edits to be made from the Thank You Page. After that time, we print our shipping labels to the exact address the customer has entered at checkout. We are not responsible for any changes after the order has been fulfilled by our warehouse.

A customer can notify us of the issue, but if the package has already been shipped, you may need to contact USPS customer service or their local USPS with their tracking info to try and redirect or hold package at their local post office. 

If the package is returned to us due to an incorrect address, the customer will acquire a shipping fee to re-send the package to the corrected address.

Occasionally, a package will be marked as delivered but is nowhere to be found. Make sure to check your front office or other places it may be. Most of the time, the package was incorrectly marked delivered too early by your driver and the package will show up the following business day, or is with a neighbor and will show up shortly after. Please contact us if it has been 2 business days since your order was marked delivered.

Wave Babe is not responsible to replace/refund lost or stolen packages without Route Insurance that have been confirmed delivered by tracking. Customers are responsible for any loss or damage and can open a case through the USPS website.

If you purchased Route Insurance, resolve an issue here.
View fullRoute Package Protection Policy

Once an order is placed, you will receive an order confirmation email, followed by a tracking confirmation email once the order has been shipped.

Listed shipping times are a standard guide and may vary based on the destination and may also be minorly delayed during major holidays or severe weather conditions. Delays are out of our control and customers must wait patiently for their order to arrive.

If you need your order by a certain date, make sure to select Priority or an Express Shipping at checkout.

Once a packages reaches your country, the original shipping service may hand off your package to the local postal service to complete the delivery. In this case, you can find the new tracking number on your original tracking link.